It was love at first sight at Ferra Hotel Boracay. Wherever I looked, there was something to keep me in awe—the chandelier, the furniture, the curtains, the walls. It was easy to tell that a lot of thinking was put into designing the hotel, so much attention to detail it was impeccable.
Top-notch Customer Service
Checking in was quick. You get offered some refreshments right away, and then they lead you to your room like you’re a family member who came back home after years. And, before we took the elevator, I saw them surprise a guest with some balloons and a birthday cake—and a dance presentation. Oh wow, this is customer service to the next level, I told myself.
During our stay at Ferra Hotel, the first thing that caught my attention was their staff. They were a happy bunch in their neat, flowery uniform. Every interaction with them before, during, and after our stay was nothing but pleasant and positive.
I think that’s what makes them stand out: the personalized service, the friendliness, and the genuine connection they make with the guests. It wasn’t trying hard customer service or pleasantries for compliance. From the guard who helped us get a ride, the front desk officer who greeted us when we walked in past 3 AM, to the manager who asked how our food was—I sensed real warmth and their concern to give their guests only flawless customer experience.
Those with good taste in design will definitely love Ferra Hotel. There’s rich artistry in such a small space. Outside, a portion of the hotel’s wall is adorned by flowering vines, giving the hotel a sleek and nature-friendly vibe. When you walk in to the lobby, the choice of colors and the art on the walls will also catch your attention. It’s not plain and boring. There’s pattern and texture and excitement that speaks of elegance. And that chandelier that looks like a branch of bubbles, it’s one of my favorites.
Walk in to their dining area and you find yourself in a vibrant space of royal blue chairs and redwood tables that opens to an intimate mini pool. They say the pool is out of place, but I say it’s ingenuity in maximizing space, since a rooftop pool was not possible for some reasons. It’s a place you would look forward to for a meal. In fact, I wanted to have the place just for myself I made sure I was the early bird for breakfast. I wasn’t able to try the specialty dishes of their restaurant Modern Asia, but I could tell from the breakfast options that they know good food too well.
At the rooftop, Ferra Hotel boasts a scenic dining area that serves as a good viewing deck to Boracay’s best sunsets. The Ruf serves a wide option of Asian and Western cusisine. Make sure you grab a spicy nasi goreng, grilled baby back ribs, and their creamy steamed tilapia in ginger soy.
Elegant Yet Affordable Rooms
A chic and modern boutique hotel, Ferra has 37 rooms with elegant interiors that feature hardwood, glass, and steel in its design. These rooms are categorized as Standard, Superior, Deluxe Queen, Suite, One-Bedroom Loft, and Two-Bedroom Loft.
We tried their one-bedroom loft, their most-booked room type. First impression? Perfect. With only 22 square meters floor area, the loft seems to be a big space, thanks to the high ceiling. I also love the mix and match of colors—the stairs and tables in amber hardwood, the white and cerulean curtains, and the lime-colored pillows. Everything was fresh to the eyes.
The one-bedroom loft has a sofa sleeper on the first floor, and the bedroom on the second floor. Good for honeymooners, their website reads. I think, for non-honeymooners, too. Just make sure you don’t get so drunk before bedtime or you won’t make it through the stairs to the loft. Most likely, you’ll end up sleeping in the sofa till the morning.
Just like all rooms, the loft has a flat screen TV, a mini fridge, a microwave oven, and a coffee maker. The toilet and bath, although I found it a bit small, is complete with hot and cold shower, fresh towels, a hair dryer, and toiletries.
No Beachfront, No Problem
Ferra Hotel opened in summer of 2015. Barely a year after, it won TripAdvisor’s Certificate of Excellence Award and Travelers’’ Choice. Booking.com also recognized it as 2015’s Most Booked Property in Boracay.
Some tourists have second thoughts staying at this hotel because it’s not beachfront. Well, for what it lacks, Ferra compensates. A quiet and relaxing accommodation away from White Beach’s crowd, chic and modern spaces, an impeccable customer service make Ferra Hotel Boracay worth your money.
FERRA HOTEL BORACAY
How To Get There
Boracay is accessible through Kalibo or Caticlan airports and flying from key cities like Manila and Cebu takes only about an hour.
- From Caticlan Airport, you can take a 5-minute tricycle ride to Caticlan Port. If you’re coming from Kalibo Airport, you can take a van to the port (at most 2 hrs, P200).
- At the port, you can take a pump boat (P25) or a ferry (P50). You also have to pay a terminal fee (P100) and an environmental fee (P75). Travel time from Caticlan Port to Boracay’s Cabgan Port is approximately 10 minutes.
- From the port, take a tricycle to Ferra Hotel in Sitio Bolabog (20 minutes, P250). The hotel is just walking distance from White Beach and D’ Mall in Station 2.
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